1. What kind of products does Kapdaaz sell?

We offer a curated collection of premium fabrics and custom-fit outfits designed for the modern woman. You can choose:

• Fabric-only – Perfect for your own custom creations

• Custom-fit – Upload your best-fitting outfit details, and we recreate that perfect fit in any design you choose

Our collection features high-quality art silk, cotton blends, and intricate handcrafted work.

2. How do I place an order?

Placing an order is simple and takes less than a minute:

1. Browse & Select: Choose your favorite design

2. Choose Your Type: Select Fabric Only or Custom-fit

3. The 1-Minute Fit: Upload your best-fitting outfit details (no tailor needed)

4. Checkout: Add to cart, enter shipping details, and complete payment

We’ll take care of the rest!

3. What payment methods do you accept?

We accept:

• Credit/Debit Cards

• UPI

• Net Banking

• Digital Wallets

All payments are secure and encrypted.

4. How long does delivery take?

• Within India: 5-10 business days

• International Orders: Varies by country and customs processing

Note: Delays may occur due to weather, flight issues, or unforeseen circumstances.

5. Can I track my order?

Yes! Once shipped, you’ll receive a tracking number via email or Whatsapp to monitor your order.

6. Can I cancel my order?

• Orders can be cancelled within 24 hours before order is dispatched

• Once shipped, cancellation is not possible

• Prepaid orders are refunded immediately after cancellation

7. What is your return policy?

• Fabric Only Orders
  We offer easy exchanges on fabric orders within 3 days of delivery, subject to product availability.
  To be eligible for a exchange, the fabric must be:
  
  • Unused and unwashed
  • Uncut and unstitched
  • In its original condition and packaging
  Once the returned item is received and inspected, the refund will be issued to the original payment method.
• Custom Fit Orders
  Every Custom Fit garment is tailored specifically for you based on your selected measurements and preferences, so they are not eligible for standard returns or exchanges.
  However, we are committed to ensuring the best possible fit and offer alteration support for up to 30 days from the date of delivery.
  If your garment requires adjustments, simply contact our customer support team, and we will assist you with the alteration process.
  
  
  

To request a return:
📞 +91 78991 22520
📧 contact@kapdaaz.com

8. Do you ship internationally?

Yes, we ship worldwide 🌍

• Customs duties and import taxes may apply as per your country’s regulations

9. How accurate are product colors?

We try to display colors as accurately as possible. However, slight variations may occur due to different screen settings.

10. How can I contact Kapdaaz for support?

For any queries related to products, orders, or returns:

📧 contact@kapdaaz.com
📞 +91 78991 22520

💛 We’re here to help you every step of the way!