Frequently Asked Questions (FAQ)

1. What kind of products does Kapdaaz sell?

We offer trendy, fashionable, and comfortable unstitched dress materials. Our collection includes designer fabrics, embroidered and printed materials, art silk, cotton blends, and more — perfect for creating your own stylish outfits.

2. How do I place an order?

  1. Browse our collections and select your favorite dress material.

  2. Choose the color and variant (if available).

  3. Click Add to Cart and proceed to checkout.

  4. Fill in your shipping details and complete payment.

3. What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and digital wallets. Payment is secure and encrypted to protect your information.

4. How long does delivery take?

  • Within India: 3–8 business days.

  • International orders: Delivery timelines vary based on your country and customs processing.

Note: Delivery may be delayed due to bad weather, flight delays, or other unforeseen circumstances.

5. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

6. Can I cancel my order?

  • Orders can be cancelled within 24 hours of placement from your dashboard.

  • Once the item is shipped, cancellation is no longer possible.

  • For prepaid orders, refunds will be processed immediately after cancellation.

7. What is your return policy?

  • Returns can be requested within 7 days of delivery.

  • Contact us via WhatsApp/Phone: +91 78991 22520 or Email: contact@kapdaaz.com with your Order ID.

  • Items must be unused, unwashed, and in original packaging.

  • Refunds are provided as Kapdaaz store coupons (minus shipping charges) within 7 working days of inspection.

8. Do you ship internationally?

Yes! International shipping is available. Local taxes, customs duties, and import charges are applicable as per your country’s rules.

9. How do I know the color of the fabric is accurate?

We make every effort to display colors accurately, but actual colors may vary depending on your monitor settings.

10. How can I contact Kapdaaz for support?

For questions about products, orders, or returns:
📧 contact@kapdaaz.com
📞 +91 78991 22520